Determining When To Bar A Customer, Part II
She had her perfect little plan all worked out. Tell the bartenders shortly after turning 21 years old that she feels really bad about using a fake ID when she was a minor. In the heat of the night, that night, I wanted to bar her for life. We don’t need customers like that. In the light of day, it would be really easy to just blow off this whole thing. But what kind of message would that send, especially to her minor friends?
Let’s recap Part I: