Handling Problem Customers One Way Or Another

Behind the Bar-A +A
DAVID T. KRATT | Other
Published: 04/24/2012

I looked out on the floor and saw a lady trying to dance on a table.

Then, a local guy came in with his dog to order take-out food. I didn’t notice his dog until after I served him a beer and he was waiting for his food at one end of the bar. The dog came behind the bar. I tried to get the doorman’s attention, who by the way was a fill-in doorman, but the place was packed and I couldn’t see him through the wall of people.